Frequently Asked Questions

These FAQs form an integral part of our Terms of Service. Please read the FAQ before joining!
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General Questions

What is sureinv.?

How can I check company background information?

Do you share personal information about me with any third party?

How secure is your online environment?

Is there any risk involved?

What are your investment options?

Are you paying the principal back after the 30, 45 or 60 day investment period?

Are you offering the option of compounding?

How many investments are permitted at any given time?

Getting started

Who can register an account?

How do I register an account?

Can I have multiple accounts with you?

What is your account currency?

How can I invest with you?

How can I create and fund an account with one of the accepted payment handlers?

Account Management

Please explain step by step how to invest.

What if my deposit is not credited to my E-Purse?

When will I receive my interest?

Please explain step by step how to withdraw.

How long does the processing of my withdrawal request take?

What is the minimum amount to withdraw to my payment handler?

Can I invest money using one payment handler and withdraw using a different one?

Can I cancel a withdrawal request?

I forgot my secondary password, what can I do?

What is the login PIN?

My IP changed, but I did not receive the login PIN.

How can I change my e-mail address on record?

Affiliate Program

What affiliate commission do you pay?

Do you pay affiliate commissions on all deposits made by my affiliates?

Where can I find my affiliate Link?

How can I refer a person to your website?

Where can I find banners to promote your website?

I have referred a few new people already, but have not received affiliate commissions yet. What is the problem?

Can I refer myself?

Can I refer family and friends?

Are there any restrictions regarding advertising?

Anything else

I have a question that is not answered here. What should I do?